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Privacy policy

The collection and management of users' personal data by "CIMEX M.Ε.Π.Ε." subject to the following terms as well as to national, Community and international law, concerning the protection of the individual from the processing of personal data as applicable.

What information is considered personal data?
Personal data is the data that can be used to identify and the possibility of any of the individual data can be identifiable in any way.
In order to complete the process of your applications for the purposes described above only, we retain your personal data that you have given us with the form of expression of interest and your explicit consent
In order to complete the process of your applications for the purposes described above only, we retain your personal data that you have given us with the form of expression of interest and your explicit consent
άρθρων 11, 12 και 13 του νόμου 2472/1997, ή όποια άρθρα αντικατασταθούν με τον υπό ψήφιση νόμο και σε αντίστοιχες διατάξεις του Κανονισμού 679/2016 GDPR.
The personal data that we have on your behalf and that we collect through the telephone communication with you, based on the purposes described above and on the legal basis of your consent are your name, surname, email, telephone, home address, VAT number, Provision Number.
We do not collect or process your sensitive personal data under any circumstances, nor any other type of data for other purposes.
Purpose of collecting personal information
"CIMEX MEPE", as mentioned above, collects, maintains and processes personal data only when the users themselves voluntarily provide it with explicit consent (article 6 par. 1 case c 2016/679 EU - GDPR), for the following purposes:

  1. for our communication with you, after the expression of interest on your part for the purchase of the product of the partner / Processor
  2. To serve the above purposes, we may contact you by email, telephone, or mail.

Where is your personal information collected from?
The provision of all personal information is voluntary and voluntary and is based on your explicit and absolute consent to the extent of your personal data you provide to us but also to your absolute choice and consent to one or more of the purposes of the processing. However, its consent and confirmation is necessary for the use of our purposes, as described above.
We collect personal information at your own discretion, either directly from you when:

● Or when it is verbally agreed in multimedia - electronic form and you ask one of our representatives to contact you.
● when you fill in your details in the contact form
Personal information we collect
What kind of personal information do you give us when you consent to the recording of the call - order finalization?

The personal data collected by "CIMEX M.E.P.E." may be:

  1. personal information such as name, surname, telephone numbers and e / mail addresses, VAT number, Provision Number, ID number.
    What rights does the user have in his personal data?
    We respect your right to access, correct, request deletion or request a restriction on the use of your personal information, as required by applicable law 2472/1997 and Regulation 679/2016 GDPR and for as long as your application does not apply. is considered processed as after the time limit the data is transferred and destroyed. We have also taken steps to ensure that the personal information we collect is accurate and up to date.
    ● You have the right to know what personal information we hold about you and to request the portability of your information. We will provide you with a copy of your personal information in a structured, widely used and readable format upon request.
    ● If your personal information is incorrect or incomplete, you have the right to modify it yourself, if you are a registered user, or to request modification.
    ● You may request that we delete or restrict the way we use your personal information, but this right is governed by applicable law and may affect your access to certain actions and purposes as described above.
    ● You have the right to request a restriction on the processing of your personal data as well as to object to their processing.
    ● At your request, we will delete all your information and remove your personal information as soon as possible, in accordance with applicable national laws.
    The completion period of each request is 30 days and there may be an extension, upon your relevant information.

How long do we keep your personal information?
We maintain your personal information in accordance with the needs and technological equipment of "CIMEX M.E.P.E." in a completely secure environment, having taken all technical measures to ensure confidentiality and absolute security and
ensure its proper and good operation. Upon request and upon your request, we will safely delete your personal data from our database, in accordance with the data retention and deletion policies.

How long do we keep your personal information?
We maintain your personal information in accordance with the needs and technological equipment of "CIMEX M.E.P.E." in a completely secure environment, having taken all technical measures to ensure confidentiality and absolute security and
ensure its proper and good operation. Upon request and upon your request, we will safely delete your personal data from our database, in accordance with the data retention and deletion policies.
How do we protect your personal information?
We protect your personal information by using security measures to reduce the risk of loss, misuse, unauthorized access, disclosure and modification of your personal information. At the same time, we have adopted an internal regulation of the policy of correct use of the technical departments of "CIMEX MEPE", in order for all users of the systems to comply with common technical safety rules to maximize the security of the technical systems.
What procedures do we have in place in the event of a breach?
In case of violation, the following methodology is followed: data on the violation are collected, which are handed over to the competent authorities in the second year, the violation is stopped by technical means, the authorities and the parts affected by the violation are informed and the size and scope of the infringement, so as to report correctly to any party having a legitimate interest. Also, all facilities are provided to the competent authorities for the investigation of incidents of violation of the confidentiality of communications and personal data.

Right of termination

According to Law 2472/1997 and Regulation no. 679/2016, you have the right, if you consider that your rights regarding the protection of your personal data are violated, to submit a relevant complaint to the Personal Data Protection Authority or to any other competent supervisory authority.

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